starlabs - Return & Refund Policy

1Digital Products

All starlabs products are digital software delivered electronically. There are no physical goods to return.

2Refund Eligibility

Eligible for Refund

24-hour window on first purchase. You may request a full refund within 24 hours of your first purchase if the software does not function as described or a technical issue prevents usage that we cannot resolve.

Not Eligible for Refund

No refunds after 24 hours, for TOS violations, change of mind, third-party platform changes, failed ticket purchases, partial months, or renewal charges on subsequent months.

3Cancellation

Cancel anytime through your Whop account
Access continues until end of current paid period
No proration for remaining days
Cancellation does not entitle refunds for past cycles

4How to Request a Refund

Contact us through support at support@starlvbs.com
Provide your license key or username and describe the issue
We respond within 48 hours
Approved refunds processed through Whop (5-10 business days)

5Chargebacks

Initiating a chargeback instead of contacting us will result in immediate license revocation and permanent ban. Please reach out to us first.

6Contact

Refund requests and billing questions: starlvbs.com
Email: support@starlvbs.com
Instagram: @starlvbscom